We will offer you the best price by booking with us direct, either by making a booking through our website, by calling Harro on 07583-942579, or by emailing firstname.lastname@example.org
If you cancel a booking less than 7 days prior to arrival, fail to arrive, or leave before the original departure date, we reserve the right to claim the total booking amount.
Early departures will be looked at on an individual basis, however generally will be chargeable in full. We will use our discretion in each individual case.
We collect credit card details as guarantee only. If you book via a 3rd party website (Booking.com or AirBnB), you will be charged in full for your stay 14 days prior to arrival.
We collect your email details and may send you marketing emails from time to time; please let us know if you prefer not to be contacted.
We recommend you consider holiday cancellation insurance cover in case of unforeseen circumstances.
Smoke detectors with audible alarms can be found in each bedroom and other smoke and heat detectors can be found at strategic positions around The Hive at 52.
In the event of any one detector being activated, the alarm will sound throughout the building and the entire building will be evacuated. Fire extinguishers and emergency lighting are provided at strategic positions and along escape routes.
We use your personal data to:
We do not use your personal data to make automated decisions or for profiling.
Processing is necessary for either
We hold your data;
We routinely share this information with:
We do not share information about you with anyone without consent unless the law and our policies allow us to do so.
We only share your data if it is
We have robust processes in place to ensure that the confidentiality of your personal data is maintained and there are stringent controls in place regarding access to it and its use. Decisions on whether we release your personal data to third parties are subject to a strict approval process and based on a detailed assessment of:
To be granted access to your personal data, organisations must comply with strict terms and conditions covering the confidentiality and handling of the data, security arrangements and retention and use of the data.
Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Under data protection legislation, you have the right to request access to information about you that we hold. To make a request for your personal information, please contact us.
If you have a concern about the way we are collecting or using your personal data, we ask that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/con